We quite literally could not have done anything without Jean! We purchased our home in Anchorage somewhat remotely from Rhode Island - after just one house tour during a whirlwind trip, we fell in love and put ourselves in Jean's capable hands to handle the rest from afar. As first time homeowners we were pretty clueless and she was not only patient and empathetic, but she guided us through every step with the precision and follow-through that made it clear it was not her first (or 1,000th) rodeo. I cried after we signed the paperwork because she just made it all so easy. She was honest during the house search process if she didn't feel like it was a great deal, then advised us on the sale negotiations and what's typical, gave a thorough list of contractors to work with in case of emergencies, and even organized (and personally paid) to have our lawn cut a few times before we could actually move in. She did all of this while dealing with some personal stuff and a heavy travel schedule that would have made it completely understandable if she needed to bail at any point in the process -- but she didn't. She was reliable and I knew I could count on her to follow through every time. We're so very grateful we found her - I can't say enough wonderful things about Jean! Anyone would be lucky to work with her!

Jean was the most forthcoming and knowledgeable realtor I spoke with when interviewing who to help me sell my home. She clearly outlined her marketing plans and accurately provided comparables to show my home's worth. She goes above and beyond the typical realtor. I felt confident throughout the process with Jean leading the sale. I was working hard to complete improvements which would increase my home's value prior to listing. While doing so she was communicating her efforts in marketing, (professional) photography, sneak peeks, and continuous comparable analysis. This made me feel like my hard work was being matched and it was encouraging! During the process after we pended, Jean caught things that helped me make the best decision in a very competitive market. I think had she not have been meticulous with paperwork things could have been more difficult. As a result of her amazing marketing plan, attention to detail, and quick responses, we pended fast and closed in less than 25 days. This was the smoothest transaction our family could have hoped for. I recommend Jean Santiago to everyone who truly wants a realtor who will care and go above and beyond for what's best for you (and your families).

I can't recommend Jean Santiago from Elite Real Estate Group highly enough! Working with her was an absolute pleasure from start to finish. Jean went above and beyond to help us both purchase our new home and now selling it. She was always available to answer any questions we had and provided us with expert advice throughout the entire process. What really stood out to us was Jean's commitment to getting us the best possible outcome. She tirelessly worked to negotiate the best deals for us and always had our best interests at heart. Even after we closed on our new home, Jean continued to check in with us to make sure we were settling in okay.Overall, we had a fantastic experience with Jean and the Elite Real Estate Group. If you're looking for a realtor who will go above and beyond for you, look no further than Jean Santiago!

Jean did a wonderful job during the entire process of selling our home. She was very responsive and timely with all aspects. She had knowledge and answers to every question we threw at her. She is also very well connected with the different people needed do repairs and other things outside of her line of expertise. Jean is very professional and also has a great down to earth personality. We would highly recommend and will use her again if we ever go back to Alaska.

We enlisted Jean’s services for the purchase of our home in 2019 while I was stationed in Hungary and were so thankful for her services that when it came to selling our home in 2022, asking Jean to represent us again was a no brainer. Her knowledge about the local area helped us pick a neighborhood that always felt safe and was perfect for our family. Throughout the entire process, she made herself available for every text/call/email that we needed and was extremely knowledgeable about the process of buying and selling a home. This made it extremely less stressful and as comfortable of process as I could ask for. As first time buyers and sellers my wife and I were extremely grateful to have a real estate agent like Jean, whose services to her clients are truly second to none. The display of care and professionalism by Jean throughout our partnership to buy and sell are truly going to be missed as we venture back to Georgia, and we hope that our next agent could be just as amazing as she is!